Branding
Distinctive Brand Assets: What Makes a Brand Identity Work
A brand identity works when category buyers can recognize you from a fragment of it, quickly, without reading the name. That is a memory problem, and it can be measured with two numbers: how many buyers link an asset to your brand (fame), and how many of those link it only to you (uniqueness). A logo that looks good in a pitch meeting and scores low on both is decoration. So brief your designer for a small set of ownable assets, use them with boring consistency, measure them before you change anything, and treat a rebrand as a cost you pay only when the current assets are failing or pointing buyers the wrong way.
Why “does it look good” is the wrong test
Most identity reviews happen in a conference room, with the founders looking at a full-screen slide. Buyers meet your brand somewhere else entirely: as a thumbnail in a feed, a favicon among twelve tabs, a logo on a conference lanyard, a slide in someone else’s vendor comparison. They are half paying attention. The useful question is whether a stranger in that state would know it was you.
The Ehrenberg-Bass Institute at the University of South Australia has spent years arguing this point with data. In a 2007 paper, Jenni Romaniuk, Byron Sharp and Andrew Ehrenberg reported low levels of perceived differentiation between competing brands across many categories and two countries, while customers kept buying those brands anyway. Their conclusion was to put distinctiveness at the center of brand strategy: unique associations that make a brand easier to identify. Your product can and should be different. The identity has a narrower job, which is making the brand easy to spot and hard to confuse.
Mental availability, briefly
Byron Sharp’s How Brands Grow (Oxford University Press, 2010) frames growth around two things: mental availability, meaning how easily your brand comes to mind in buying situations, and physical availability, meaning how easy it is to buy. Romaniuk calls those buying situations category entry points: the moments and needs that make someone think of a category and the brands in it. For a B2B software company, that might be “our month-end close keeps slipping” or “the board wants a security audit.”
Distinctive assets are the cues that let a buyer connect an ad, a post or a sales email to your brand when it happens to cross their path. Romaniuk’s Building Distinctive Brand Assets (2018) is the full treatment. A 2026 study built on her framework describes deliberate, consistent use of these assets as one of the few brand-building levers directly under a marketer’s control. Your media budget and your sales cycle are negotiable. Whether your logo sits in the same place every time is entirely up to you.
What the benchmark data says
That 2026 study, by Peilin Phua, Larissa Bali, Zac Anesbury and Byron Sharp in the International Journal of Advertising, set out to fill a gap its authors name directly: marketers measure these assets, but there were no industry benchmarks. It analyzed 1,162 distinctive assets from 128 brands across 21 categories in Australia, the UK, the US and New Zealand, collected between 2015 and 2023.
The average asset reached 26% fame and 54% uniqueness. Shape-based assets (logos, pack and product shapes, images) performed best, at 40% fame and 71% uniqueness. Color performed worst, at 12% fame and 39% uniqueness. In service industries, story-based and face-based assets did relatively better than elsewhere, which matters if what you sell is expertise rather than a physical product.
Two practical readings follow. First, your brand color is probably not an asset yet, however much the team loves it. Earlier work the study cites found color had the highest competitive intensity of the visual asset types, which means many brands are fighting over the same few hues. If every competitor in your category uses a similar blue, yours will struggle to belong to you alone. Second, the ceiling is high but rarely reached. Romaniuk’s book reports the GEICO gecko at 87% fame and 98% uniqueness, figures the 2026 study repeats as its example of a strong asset. Few brands get there.
One caution on scope. That dataset comes from established brands that paid for research. A startup a year after launch will score far lower on fame, and that is normal. Use the benchmarks to understand which asset types tend to work, and don’t panic about your absolute numbers.
Reading the grid
Romaniuk’s Distinctive Asset Grid sorts each asset by fame and uniqueness, with 50% as the line between low and high on each axis. The 2026 paper lays out the four quadrants, and each one implies a different decision.
| Quadrant | Fame | Uniqueness | What to do |
|---|---|---|---|
| Use or lose | High | High | Use it everywhere and protect it in any redesign. |
| Avoid solo use | High | Low | People know it, but it also triggers competitors. Pair it with your name or a stronger asset. |
| Investment potential | Low | High | Ownable but not yet widely known. Give it consistent exposure. |
| Ignore or test | Low | Low | Drop it, or keep testing only if you have a specific reason to believe in it. |
The average asset in the 2026 dataset landed in “investment potential.” The authors read this as most brands having built assets people don’t confuse with competitors, without spreading them far enough. They also note, following Romaniuk, that uniqueness is harder to build than fame. That is a strong argument for keeping a unique asset and spending on it, rather than replacing it because it hasn’t caught on yet.
What to put in the design brief
Start with the category, not a mood board
Before any sketches, ask for an audit of what your competitors already use: their colors, marks, type, illustration styles, recurring phrases. The point is to find the spaces nobody owns. There is a real tradeoff here. Some category conventions help buyers understand what you are, and a security product that looks like a children’s app will confuse people. Keep enough convention to signal the category, and put your distinctiveness into the assets that signal the brand.
Ask for a system of assets with one lead
Ask for one lead asset that is shape-based, since that is where the data points: a mark, a character, a distinctive frame or product shape. Around it, ask for a few supporting assets that work where the lead cannot, such as a typographic style, a recurring phrase, or a sound if video and audio are part of your plan. Resist the twenty-element brand book. You will not have the budget to make twenty things famous, so pick the few you will actually repeat.
Specify the worst-case contexts
Tell the designer where the assets have to survive: a 16-pixel favicon, an app icon next to competitors’ icons, a grayscale PDF, a dark-mode interface, a video with the sound off, the cover slide of a deck that gets forwarded without you in the room. Then ask to see the assets in those contexts before you approve anything. Identities that only work large and in full color will fail in most of the places buyers actually see them.
Write the consistency rules into the deliverable
The most valuable page in a brand guideline says what never changes: the lead asset’s form, its color, where it sits. Everything else can flex by channel. Without that page, each new hire and agency will “refresh” something, and the memory you have paid to build will leak away one small edit at a time.
How to audit fame and uniqueness
You can run a credible version of the Ehrenberg-Bass method without an institute behind you. The 2026 study describes it. Survey category buyers, not your customers and not your team. Show each asset with every brand identifier removed. Ask which brand in the category comes to mind, allowing up to three answers or “none.” Include assets from competitors so people aren’t just guessing you, add one fake asset as an attention check, and randomize the order. Do not show a list of brand names. The paper notes that prompting inflates memory scores, and that unprompted recall gives the most conservative estimate.
The math is simple. Fame is the number of people who named you, divided by everyone surveyed. Uniqueness is the number of times your brand was named for that asset, divided by the number of times any brand was named. The surveys in the 2026 dataset ranged from 229 to 1,500 category buyers each, which gives you a sense of scale. Panel providers can recruit that kind of sample for most business categories, though niche B2B audiences get expensive and slow.
If you are pre-launch or very early, a fame audit will come back near zero for everything and tell you little. Run the uniqueness half instead: show your proposed assets, debranded, to category buyers and see whether they name a competitor. If a meaningful share names someone else, fix that before launch, when it costs a design revision instead of a rebrand.
When to rebrand, and when to leave it alone
The public warnings are well known. At the start of 2009, Tropicana replaced its familiar carton, including the orange-and-straw image, with a new design. According to IRI data reported by Ad Age and quoted in BusinessWeek, unit sales of Tropicana Pure Premium fell 20% and dollar sales fell 19%, roughly $33 million, between January 1 and February 22. The company announced on February 23 that it would bring back the old packaging. In October 2010, Gap replaced its logo of about twenty years and scrapped the new one within a week after customer backlash.
Compare Mastercard. Its interlocking circles have been part of the brand since its founding in 1966. In 2019 it dropped the word “mastercard” from the mark on cards, at checkout and in sponsorships, after research found more than 80 percent of people spontaneously recognized the symbol without it. It kept the famous asset and removed only what the evidence said had become redundant.
A rebrand makes sense in a few situations. You have little fame to lose, which is true of most companies before real scale; changing now is cheaper than it will ever be again. You have a legal or trademark conflict. You have merged or pivoted, and the current name or assets actively point buyers to the wrong category. Or you have used your assets consistently for years and an audit still puts them in the bottom-left quadrant.
It usually does not make sense because a new executive wants a mark of their own, because a competitor refreshed, or because the team is tired of looking at the logo. You see your brand every day. Your buyers see it occasionally and half-attentively, which is exactly why familiarity takes so long to build. When the current identity feels dated, the middle path is to refine execution (drawing, spacing, type, motion) while keeping the assets that score well. The Tropicana redesign went the other way and removed the cues shoppers used to find the product.
For a startup that raised a round on an identity made in a weekend, the honest answer is often to change it now. Test the replacement for uniqueness first, and commit to keeping it once it ships.
A next step for this week
Put every brand element you currently use on one page: logo, colors, type, icons, illustration style, taglines, any sound. Next to each, note whether it appears the same way across your site, product, deck and ads. Put your three closest competitors’ equivalents beside them. You will likely find one or two assets worth building around and several that are inconsistent or shared with the category. Then run a small debranded test with category buyers before you write the next design brief, so the brief starts from evidence.
Sources
- Phua, Bali, Anesbury and Sharp, “Shape-based assets are strongest: benchmarking distinctive brand asset performance across industries,” International Journal of Advertising, 2026
- Romaniuk, Sharp and Ehrenberg, “Evidence concerning the importance of perceived brand differentiation,” Australasian Marketing Journal, 2007
- Ehrenberg-Bass Institute, Books: How Brands Grow (Sharp, 2010) and Building Distinctive Brand Assets (Romaniuk, 2018)
- Jenni Romaniuk, “Increasing mental market share by using category entry points,” 2023
- Bloomberg Businessweek, “Tropicana Fiasco From Arnell is Gift That Keeps Giving,” 2009 (quoting Ad Age and IRI data)
- Ad Age, “Tropicana Line’s Sales Plunge 20% Post-Rebranding,” 2009
- NBC News, “Gap scraps new logo after taking flak online,” 2010
- Mastercard, “Mastercard Evolves Its Brand Mark by Dropping its Name,” 2019